The Jackson
Phone, address and website
- Phone
- (210) 794-9660
- Address
- 2500 Jackson Keller Rd, San Antonio, TX 78230 Open in your maps app
- Website
- thejacksonapartments.com
Weekly hours on file
From Google, checked May 2026.
Google Reviews on file
We lived her a year and moved out as soon as our lease ended. They went from $999 to $1199 and those apartments aren’t nearly worth it. The roach infestation is horrible, the pools are never open, the waters always off and sometimes it would only come out scalding hot. Additionally there’s a massive stray cat population there and there’s always cat shit everywhere. The only positive is that the new maintenance crew is very nice and seemed to be quick to respond but that may have just been because they got there right before our lease ended so they were more responsive than normal
Stopped by to see if the reviews were correct and from what i see and some people i stopped and spoke with finding diffrent apartments to move into seems best. The issues that have been listed are still very current so Thank you to all the reviews.
Worst place to live do not move in here been living here for 4 years every year is a different owners who go up on rent an bills the water bills is 180 every month they say it’s between the building but idk I haven’t had neighbors in about a year water bill still high mind you out of the 5 apartments in the 1 building there’s only 2 apartments being rented the other 3 have been vacant for quite a while an bills are to the same and when you go talk to the office there either always at lunch or never there or they have no information on what’s going on .
Business description from Google
Discover your new home at The Jackson, an esteemed apartment complex nestled in the heart of San Antonio, TX on Jackson Keller Rd. Offering a blend of comfort, style, and convenience, our apartments are designed to fit your lifestyle. With a range of floor plans, state-of-the-art amenities, and a dedicated rental agency on-site, we ensure a seamless living experience. Visit us for a tour and find your perfect space.
From the business's Google listing, checked Oct 2026.
Listing attributes
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Business center
- Fitness center
- Private outdoor space
- Swimming pool
- Pets welcome
- On-site parking
- Dog park
- Dogs welcome
- On-site services
From the business's Google listing, checked Oct 2026.
How The Jackson describes its work
The Jackson presents itself as spacious, affordable rental housing in San Antonio, with a leasing team on site. The company says its floor plans run from studios to three bedrooms, with one to two and a half baths. Its website lists rents from $749 to $1,399.
The property names a spot near Loop 410, with shopping, dining and entertainment a short trip away. It frames the complex as a community, not just a set of units.
Homes across San Antonio have a median build year of 1985, per the American Community Survey for 2024. About 70 percent of them heat with electricity.
Renovated interiors and on-site laundry
The company puts its interiors first. It says units carry newly renovated finishes, 9-foot ceilings and wood vinyl floors. Select units add walk-in closets, bay windows or fenced backyards, the website states.
For shared space, the property names five laundry facilities, a cabana with BBQ areas and two pools. It also reports a property manager on site and emergency maintenance available 24 hours a day.
Customers see the property less favorably. The Jackson holds a 3.1 rating across 95 Google reviews. Reviewers most often raise slow work orders, upkeep of shared areas, high water bills and repeated changes in ownership, though a few credit newer management and maintenance staff with quick, courteous service.
The company says each detail of its apartments is planned to make daily living more comfortable.