Head Biz Listing

Palacio

Apartment Complex

Phone, address and website

Address
130 Big Cypress Dr, St Johns, Jacksonville, FL 32259 Open in your maps app

Weekly hours on file

Monday 9:00 am - 6:00 pm Tuesday 9:00 am - 6:00 pm Wednesday 9:00 am - 6:00 pm Thursday 9:00 am - 6:00 pm Friday 9:00 am - 6:00 pm Saturday 10:00 am - 5:00 pm Sunday 12:00 pm - 5:00 pm

From Google, checked May 2026.

Google Reviews on file

4.8 (297) Google Reviews Ratings as of May 2026. See this business on Google

I visited the Palacio three years ago and fell in love with the complex—I even wanted to move here... BUT I visited again yesterday and was horrified. The complex has become filthy; the hallway carpets are covered in trash and pet urine stains, the stairs are dirty, and there was even a condom lying around 🤮 The conclusion is clear: this is no longer the complex I fell in love with; it is a dirty, unkempt place where I certainly wouldn't want to live anymore.

1 out of 5 anabella K.

We experienced an ongoing roach problem in our apartment for about three months. Despite multiple pest control treatments and a full clean-out, we continued to find live roaches in the kitchen and food preparation areas. Management denied our request for an early lease release without penalty. Prospective residents should ask detailed questions about pest control and recurring infestations before signing a lease.

1 out of 5 Elena A.

Just visited here and Natalia was exceptional! She was beyond welcoming and so knowledgeable. The apartment complex is nicely located. I loved the community area but I still think the prices are pretty high. It would be nice if they ran some move in specials, maybe 1 or 2 months free? The area around it is being developed so it certainly has that going.

4 out of 5 Claudia R.

Business description from Google

Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!

From the business's Google listing, checked Oct 2026.

Listing attributes

  • Wheelchair accessible entrance
  • Wheelchair accessible parking
  • Wheelchair accessible restroom
  • Business center
  • Elevator
  • Fitness center
  • In-unit washer and dryer
  • On-site maintenance
  • Private outdoor space
  • Pets welcome
  • Paid parking garage
  • Free parking lot

From the business's Google listing, checked Oct 2026.